Last updated: 06/07/2026.
1. Who We Are (Data Controller)
Joy to Learn Tuition Yarnfield, Staffordshire, UK
Email: privacy@joytolearntuition.com
We are the data controller for all personal information collected through our website and tuition services.
2. What Personal Data We Collect
When you contact us
- Parent/guardian name
- Email address
- Phone number
- Child’s name, age, school year
- Details about learning needs or tuition requirements
During tuition
- Lesson notes
- Academic progress information
- Homework or assessment details
- Safeguarding‑relevant information (only if necessary)
Website data
- Contact form submissions
- Comments (if enabled)
- IP address and browser user agent (for spam protection)
- Cookies (see section below)
- Basic analytics
We do not collect unnecessary data and we do not sell or share personal data for marketing.
3. Lawful Bases for Processing
We process personal data under the following lawful bases:
- Contract – to provide tuition services you request
- Consent – for optional communications such as marketing
- Legitimate interests – website security, spam prevention, analytics
- Legal obligation – safeguarding, tax records, accounting
4. How We Use Your Data
We use your information to:
- Respond to enquiries
- Provide tuition services
- Communicate lesson information
- Manage bookings and payments
- Maintain safeguarding standards
- Improve our website and services
- Meet legal and regulatory obligations
5. Children’s Data
We teach children, so we handle children’s personal information. We only collect what is necessary for tuition and safeguarding.
All children’s data is provided by a parent or legal guardian. We do not directly market to children.
6. Comments
If you leave a comment on our site:
- We collect the data shown in the comment form
- We collect your IP address and browser user agent for spam detection
- An anonymised hash of your email may be sent to Gravatar to display your profile image (Gravatar Privacy Policy: https://automattic.com/privacy/)
- After approval, your profile picture is visible with your comment
7. Cookies
If you leave a comment, you may choose to save your name, email and website in cookies for convenience. These last one year.
Our website may also use:
- Essential cookies – required for the site to function
- Analytics cookies – to understand website usage
- Functional cookies – to improve user experience
You can disable cookies in your browser at any time.
8. Embedded Content
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves exactly as if you visited the other website.
These websites may:
- Collect data about you
- Use cookies
- Track your interaction with the embedded content
We do not control these websites.
9. How Long We Keep Your Data
- Enquiry emails: kept until no longer needed for business purposes (typically up to 24 months).
- Tuition records: retained for up to 6 years to meet legal, accounting, and safeguarding obligations.
- Comments: kept until deleted
- Cookies: 1 year
- Analytics data: 26 months
We only keep data for as long as necessary.
10. Who We Share Data With
We only share data with trusted service providers who help us run our business:
- Website hosting provider (Hostinger)
- WordPress (site platform)
- Email provider
- Spam detection services
We do not sell or share your data for advertising.
11. International Transfers
Some service providers may store data outside the UK. Where this happens, they use approved safeguards such as Standard Contractual Clauses.
12. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Request restriction
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at the email above.
13. Security
We protect your data using:
- SSL encryption
- Secure hosting
- Password‑protected systems
- Restricted access
- Data minimisation
No system is perfect, but we take reasonable steps to keep your data safe.
14. Complaints
If you have concerns about how we handle your data, you can contact:
Information Commissioner’s Office (ICO) https://ico.org.uk
15. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.

